Hostgator vs Softlayer

Hostgator vs Softlayer 2020 Review – a feature by feature webhosting company comparison. Which webhost is the winner for 2020? Find out in this article.

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Providing great tools to get your website up in just a short period of time, Hostgator is one of the best webhosts available. Featuring Weebly and WordPress installation support, a drag and drop builder for any of your sites, and a special migration department to help you transfer your site from an existing host, this company has a reputation for excellence and premium features. However, a new web hosting company, Softlayer, has recently started to compete for Hostgator’s customers. In this review of Hostgator vs Softlayer, we’ll review the features and perks of each company.

Hostgator vs Softlayer

Plans and Pricing

Hostgator’s plans start with the hatchling plan at $3 per month. This plan includes unmetered bandwidth, 1 click install services, and a single domain. For the baby plan, which is just $5 per month, you will get unlimited domains and unlimited bandwidth/disk space. For the business plan which is also just $5 per month, you’ll also get a toll free phone number included.

Softlayer’s plans are similar in terms of features and scaling options, but they start at $5 per month instead, and don’t include the vast amount of features that you get with Hostgator.


Hostgator provides support for a number of different content management systems and wikis, as well as forum and blog options. Additionally, if you’re hoping to start an e-commerce site, Hostgator makes it easy with their special features and options for MySQL, Apache, Linux, and more. They offer support for Drupal, Joomla, and Magento, as well as a free IP that’s totally dedicated and private SSL certificates for credit card purchases made through your website.

Hostgator offers unlimited email through Roundcube, Squirrelmail, and Horde. You’ll get full email support and SpamAssassin protection, as well as unlimited email aliases, mail forwarding services, and mailing lists. Their application hosting features provide more than 80 open source scripts, Green Web service, and climate friendly server hosting environments.

Softlayer unfortunately has not proceeded to this level of advancement yet in terms of features and environmental friendliness. While the company does offer plenty of choirs for apps, they simply don’t have the technology Hostgator does.

Customer Support

Hostgator is renowned for its vast customer support database, as well as its knowledgable and friendly tech support representatives. Any time you run into an annoying bug or problem, or simply need someone to help you set up your site, all you need to do is call them up at any time of day, since they host 24/7 customer support based in the US. Additionally, Hostgator has one of the largest online support portals and databases for videos, help tutorials, and other resources to troubleshoot problems.

Softlayer has 24/7 support, but it takes longer to get through and they are not always going to connect you to someone in the US.


Hostgator wins in our review of Hostgator vs Softlayer because the company has been around longer, has a better reputation, and offers more premium services for new and older web businesses alike. No matter what your needs, Hostgator has an affordable and comprehensive plan to get you started right away. We give them our #1 recommendation and 5/5 stars.

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